The annual growth tendency of the relative share of households with internet access was retained and in 2023, 88.5% of the households in Bulgaria had internet access at home
In 2023, 96.3% of the non-financial enterprises with 10 or more persons employed had internet access. Fixed internet connection was available in 89.2% of the enterprises and the maximum download speed in 46.6% was more than 100 Mbps.
The relative share of the persons employed who had access to the internet was 39.7%. The most persons employed who used the internet were found in sector ‘Information and communication’ (92.2%) and least - in sector ‘Manufacturing’ (25.5%).
In 2023, 38.0% of the companies used social media, and 20.9% paid to advertise on the internet.
In 2023, 17.5% of the enterprises used paid cloud computing services, as main users of cloud services were large companies with 250 and more persons employed (52.2%), as well as the enterprises in sector ‘Information and communication’ - 59.0%.
Information and Communication Technologies Usage in Households and by Individuals in 2023
The annual growth tendency of the relative share of households with internet access was retained and in 2023, 88.5% of the households in Bulgaria had internet access at home. Over a ten-year period the relative share increased by 31.8 percentage points.
79.8% of the individuals aged between 16 and 74 years used the internet every day or at least once a week at home, work or other places, and the share of people who had never surfed the internet decreased to 11.8%.
The most preferred device to access the internet was the mobile phone (incl. smartphone) which was used by 78.3% of the people, followed by the laptop - 33.5%.
Individuals used the network mostly for communication as 69.0% of them carried out phone or video calls (using applications such as Viber, WhatsApp, Skype, FaceTime, Messenger, Snapchat, Zoom, MS Teams, Webex), 65.4% used instant messaging (using applications such as Viber, WhatsApp, Messenger, Snapchat, Skype, Discord, Telegram) and 64.2% participated in social networks (Facebook, Twitter, Instagram, Snapchat, TikTok, etc.).
